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In many companies, simple, repetitive tasks are already automated. However, when it comes to more complex processes that directly influence the customer experience, conventional methods often reach their limits.

Especially in customer interactions, unstructured data such as documents, emails, plans, and chats play a central role.

To fully automate these processes, platforms must be capable of understanding content and making decisions like a human, as well as transforming the information from all platforms into a common data pool.

This is where PaperOffice’s Content Intelligence comes into play. It enables processing and interpreting documents without manual intervention.

By extracting valuable information from unstructured data, business transactions can be handled faster, more accurately, and in compliance with regulations.

This increases efficiency and productivity throughout the entire company.

In 5 steps to Intelligent Document Processing with PaperOffice:

1. Identify potentials: After successfully automating simple workflows, it’s now time to recognize the strategic value of automating complex processes. Thanks to artificial intelligence and machine learning, even challenging, process-based tasks can be increasingly automated.

2. Integrate Content Intelligence: A holistic process analysis reveals how many systems, steps, and documents are involved in business transactions. To optimize these, processes must be standardized, systems interconnected, and document processing enhanced with AI-based Content Intelligence.

3. Scalability through democratization: Companies need scalable solutions that enable even citizen developers without programming skills to easily implement automations. PaperOffice accelerates digital transformation and allows benefiting from cognitive capabilities.

4. Ensure compliance: Intelligent document processing allows designing automation flows that handle business transactions seamlessly and error-free.
By reducing manual interventions, costs are lowered, productivity increased, and regulatory requirements reliably met.

5. Continuously optimize: Successful automation requires constant learning from variations and irregularities.
By continuously improving models and expanding automation to new use cases, companies can perform transactions faster and more precisely to differentiate themselves from the competition.

Discover new possibilities to create outstanding customer experiences with the intelligent PaperOffice platform. PaperOffice offers comprehensive insights into operational processes and content, enabling effective business transformation.

By providing access to meaningful data and documents, PaperOffice achieves enormous impact where it matters most: customer experience, competitive advantage, transparency, and compliance. PaperOffice takes digital transformation to the next level.

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